Head of International Department bbw Group

Volker Falch

+49 821 5675610
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Our currently valid QM Certificate to DIN EN ISO 9001:2015

 

Quality management in education

Any system is only as strong as its weakest link.

The task of vocational training is to qualify people, so they can be active successfully in the world of work long-term. Firstly, this provides personal economic security, as well as job satisfaction. Secondly, vocational training forms the basis for qualified experts, who are essential for attracting companies and hence establishing the economic prosperity of a country.  

Quality does not come out of thin air  

To ensure the quality, and hence lasting success, of a vocational system, suitable management methods must be applied.

These support process quality on all levels: Orientation to the needs of the real economy, the quality of content and concepts, the quality of teaching staff, the quality of the learning process as well as tests and regulation concerning the evaluation and processes derived from this for continuous improvement.  

Quality has standards  

The bbw Group was certified according to ISO 9001 in 1996 as the first major training company of its kind in Germany, allowing it to assume a pioneering role in the sector. We also impart the experience gained over more than twenty years of managing educational processes to our international projects partners via our QM Expert Team.  

We support public institutions and authorities in the planning, familiarisation and training of QM systems in training and education. Besides consulting, these also include the development of process handbooks and the implementation or management training through to preparation for external audits.  

In the area of personal certification, we offer support and advice regarding the introduction of personal certifications according to ISO 17024.